Shipping & Handling
FREE ONLINE SHIPPING
Shipping is provided free to orders of $99.00 and above and ships UPS Ground to the Continental United States.
UNITED STATES SHIPPING
- MobileWarming.com is not responsible for lost or stolen merchandise that is delivered without a signature required.
- All packages shipped within the USA are shipped via UPS Ground Service, unless otherwise specified by customer.
- We offer 3-Day, 2-Day and Standard Overnight service at an additional cost.
- Orders requesting 3-Day, 2-Day or Standard Overnight must be submitted by 2pm CST.
- We can not ship to P.O. Boxes, only residential or business addresses.
- Shipping Rates are based on item weight and physical dimensions.
- UPS Ground shipments can take 1-7 working days depending on your location.
- All outgoing orders are shipped from Dallas TX
INTERNATIONAL SHIPPING
- MobileWarming.com does not ship internationally.
- For International Orders, please contact us.
PHONE ORDERS
- For quickest service, place orders by email at info@mobilewarming.com otherwise we can be reached by phone at (888) 908-6024 (M-F, 9-5pm CST).
- When phone orders are placed, stock is checked to guarantee the item is in stock and the order is processed immediately.
- Orders placed by 2:00pm Central Standard Time are guaranteed to be shipped out the same business day pending credit card verification/approval and stock availability.
- Orders requesting 3-Day, 2-Day or Next Day Air must be placed by 2:00pm CST.
- Orders can not be changed after the same business day order was placed.
- Only Visa, MasterCard, American Express, or Discover is accepted for phone orders.
INTERNET ORDERS
- Internet Orders are accepted 24 hours a day.
- Internet Orders are processed during normal business hours (M-F, 9-5pm CST).
- Internet Orders do not guarantee item(s) are in stock.
- Orders are shipped after stock is checked and credit card is verified and processed.
- Orders requesting 3-Day, 2-Day or Next Day Air must be placed by 2:00pm CST.
- Only Visa, MasterCard, American Express, Discover and Paypal are accepted for internet orders.
- If you need to change your Internet Order after you have already processed it, you will need to call us direct at (888) 908-6024.
- Orders can not be changed after the same business day order was placed.
- If you have any problems processing your internet order you can call us at (888) 908-6024 to place your order by phone.
- You will receive an e-mail confirmation confirming your order has been sent to us. This confirmation does not confirm that the item(s) are in stock, your order has been processed and shipped or that your credit card has been billed.
BACK ORDERS
- If a product is not in stock we will back-order the product upon customer request.
- We will ship back-orders upon arrival into stock within 30 days of the invoice date.
- The back-order will be cancelled after 30 days if we do not receive the product in stock.